Shipping Policy

Shipping Policy

USA Jacket, a online retailer, offers luxurious leather jackets for men and women, crafted from superior materials like cowhide, sheepskin, goatskin, buffaloskin, and PU leather. With a secure payment process and round-the-clock customer support, we aim to deliver top-notch leather products at affordable prices.”

When can I expect to receive my order?

USA Jacket processes orders within 18-20 business days after payment confirmation. If your order exceeds this timeframe, it may be delayed due to payment issues or rigorous quality control. Please verify your payment status if you haven’t received any updates from our team

Following are the shipping methods we offer:

Country	Work Time	Order Cutoff Time	Order Handling Time	Shipping Time	Shipping Fees
United States	Monday to Friday	9:00 AM(GMT-08:00) Pacific Standard Time (California)	1-5 business days	Transit 20 Days Expedited ( Transit 8-10 Days	Free 20.00 USD

For deliveries to European countries only: Please note that all purchases shipped to the EU territory are subject to VAT and Customs Clearance. Customers are responsible for paying these applicable taxes and customs fees.

What’s the order confirmation process at USA Jacket?

Usually, your payment is confirmed within an hour, and you’ll receive an order confirmation email. After confirmation, your order is processed for packaging and shipping. Thank you for your understanding and patience as we work to get your order to you.

What courier services are employed for order delivery?

We utilize cutting-edge order management systems and partner with esteemed courier services like FedEx, DHL, UPS, and TNT (with express option) to ensure efficient and rapid delivery. Please note that by using our services, customers acknowledge acceptance of the terms and conditions of these courier services.”

What order details are required for the shipment process?

To avoid delays or issues with your delivery, please double-check that you have entered your shipping address, phone number, email address, and all other required details accurately on the order placement form. This will help ensure that your order is delivered promptly and without any problems

What should you do if you’re unavailable during order delivery?

If you’re not available to receive your package when the courier service attempts delivery, you can request a redelivery. Please contact the courier service to schedule a new delivery time, noting that additional fees may apply. If you remain unavailable and fail to contact the courier service, the package will be returned to us, and further action will be required to re-send the package.

What measures does USA Jacket take to ensure quality control and timely delivery of its products?

At USA Jacket, we prioritize quality control and timely delivery through an efficient process. We may ship orders from international warehouses to ensure swift delivery. Rest assured, all products undergo a thorough quality control process, regardless of the warehouse location. We fully stand behind our products. If you have any concerns about your shipment, please don’t hesitate to contact us at support@usajacket.us. Please note that customers must agree to these terms before placing an order or making a purchase at USA Jackets.